About the company

Biorce is a pioneering Healthtech company dedicated to revolutionizing drug development through the power of AI. We are passionate about accelerating medical advancements and improving patient outcomes.

Our team comprises seasoned clinical research professionals, data scientists, and AI experts, working collaboratively to bridge the gap between cutting-edge technology and real-world clinical needs.

With an unwavering commitment to revolutionize healthcare, we envision a world where all patients benefit from accelerated and cost-effective access to treatments. Biorce is poised to redefine the landscape of healthcare, shaping a future where innovation and accessibility converge for the betterment of humanity.

About the role

The Account Strategy Manager will drive strategic account growth, manage client relationships, and maximize customer lifetime value for Biorce. You will partner with senior stakeholders in pharma, biotech, and CROs, acting as a trusted consultant and project manager to ensure successful adoption and continued success with Biorce’s solutions.

Key Responsibilities:

• Develop strategic account plans for key pharmaceutical and biotech clients, identifying cross-sell and upsell opportunities.
• Own client onboarding, engagement, and expansion processes with a consultative, relationship-driven approach.
• Serve as the primary point of contact for strategic accounts, ensuring satisfaction and retention.
• Collaborate with sales, product, and customer success teams to deliver tailored solutions meeting client requirements.
• Monitor account health, usage metrics, and engagement to proactively identify risks and growth opportunities.
• Lead quarterly business reviews, strategic presentations, and solution workshops with client executives.
• Analyze industry trends and client feedback to inform product roadmap and company strategy.
• Negotiate contracts and partnership agreements in alignment with Biorce’s objectives.
• Champion voice-of-customer internally, advocating for client needs and improvements.
• Stay current with clinical trials technology landscape and regulatory requirements.

Skills & Experience:

• 5+ years in account management, client strategy, or business development roles, preferably in SaaS, clinical trials, CRO, or pharmaceutical sectors.
• Proven success managing enterprise client relationships and driving account expansion.
• Strong consultative and presentation skills with executive audiences.
• Ability to analyze data, draw insights, and present strategic recommendations.
• Experience with CRM/Customer Success platforms (e.g., Salesforce, HubSpot).
• Project management experience and cross-functional collaboration.
• Advanced English; proficiency in Spanish/Portuguese is a plus.
• Bachelor’s degree in Business, Life Sciences, or related field (MBA preferred).
• Willingness to travel (as required).

Why Join Us?

• A dynamic work environment with an international team, where collaboration and diversity thrive.
• Work alongside top talent, united by a shared purpose and committed to making a real impact.
• Comprehensive private health coverage to ensure your physical and mental well-being.
• Company-sponsored gym membership to support your fitness goals.
• Hybrid work model offering flexibility to balance your professional and personal life.
• Coffee, tea, beverages, and snacks to keep you fueled throughout the day.
• Company events to celebrate achievements and enjoy time together.
• Get equipped with a MacBook to enhance your productivity and work experience.