Learn about knok

At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission.

Through a Digital Front Door strategy, knok connects patients, providers and healthcare professionals in one place. Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine.

With regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings. Since 2015, we have enabled more than 2.5 million clinical interactions in over 12 countries. Our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life.

Are you ready to join us in revolutionizing healthcare and making a tangible impact on people's lives?

About the role

We are looking for an experienced Product Manager to help us drive, deliver and contribute to our Product strategy and delivery. You will be supported by a small but growing team and working alongside the Head of Product, helping us continuously build our market-leading product. If this makes sense, keep reading!

As a Product Manager, you will:

• Own the delivery of a domain within the product roadmap;
• Think strategically and look at different ways to increase the value of the product;
• Keep an eye on the market and conduct market and competitor analysis and positioning;
• Work closely with Customer Success team to better understand our clients’ and customers’ needs;
• Be the agile advocate, working with the team to improve the product development cycle;
• Drive the discovery cycle with the design team;
• Conduct refinement and planning sessions with the product team and stakeholders;
• Ensure the timely delivery of the Product roadmap itens, alongside the development team;
• Perform qualitative and quantitative research to measure the success of product features.

About you

To be considered for this role, here are the skills we’re looking for:

• Proven work experience in a product role (mid to senior level) driving product strategy through engineering delivery;
• Solid understanding of Agile and Project Management methodologies (certification is a plus) - e.g. Scrum, Kanban;
• Collaborative approach and ability to build consensus;
• Ability to breakdown strategic ideas into deliverable product roadmap items;
• Proven experience in leading the team towards a data-driven product roadmap;
• Experience in running experiences with the Product e.g. Multi-variant testing, conversion optimisation, ...;
• Experience with analytics tools - e.g. Metabase, Mixpanel;
• Experience with key tools – e.g. Notion, Jira, Figma;
• Fluency in English;
• Ability to communicate with impact and influence - both verbally and written;
• Passion for contributing to continuous improvement processes;
• Experience in the Healthcare industry and/or with SaaS products is a plus.